Cancellation Policy
It is our policy, under normal cancellation circumstances, to not charge a cancellation fee. However, there are a few exceptions to this rule. If one or more of the following instances occurs you may be subject to either a monetary penalty or a pre-payment fee:
As a penalty, we may either ask you to come in and pre-pay for your next appointment before we will reschedule you, or we may charge you a $25 - $75 cancellation fee, depending on the frequency and type of cancellations you have made.
Please know that it is not our desire to penalize our patients, we understand that occasionally missing an appointment or canceling an appointment is unavoidable.
Monetary penalties are only charged in extreme cases at Dr. Dalton’s request.
- You have failed to call and cancel an appointment more than twice, resulting in a“no-show” appointment.
- You have cancelled and rescheduled the same appointment more than twice.
- You have cancelled an appointment more than twice with less than a 24 hour notice given to our office.
As a penalty, we may either ask you to come in and pre-pay for your next appointment before we will reschedule you, or we may charge you a $25 - $75 cancellation fee, depending on the frequency and type of cancellations you have made.
Please know that it is not our desire to penalize our patients, we understand that occasionally missing an appointment or canceling an appointment is unavoidable.
Monetary penalties are only charged in extreme cases at Dr. Dalton’s request.